Privacy policy

This Privacy Policy explains how Rave Creations & Designs LLC ("we," "us," "our," or "RAVE Creations") collects, uses, and discloses information about you when you visit or interact with our website, ravecreations.art (the "Site"), and when you engage with our services (collectively, "Services").

2.1 Information We Collect

We may collect the following types of information about you:

  • Personally Identifiable Information: This includes information that can be used to identify or contact you, such as your name, email address, phone number, mailing address, and billing information when you make a purchase.  

  • Usage Information: We may collect information about how you use the Site, such as the pages you visit, the links you click, items added to your cart, and the searches you perform. This is often collected via Squarespace analytics or similar tools.  

  • Device Information: We may collect information about the device you use to access the Site, such as your IP address, browser type, operating system, and device identifiers.  

  • Location Information: We may collect general information about your location based on your IP address.

2.2 How We Collect Information

We collect information about you in a variety of ways, including:

  • Directly from you when you visit the Site, create an account, make a purchase, fill out a form (like Contact Us, Custom Print Quote, or Email Signup), or communicate with us.

  • Automatically through technologies like cookies, web beacons, and analytics services (e.g., Squarespace Analytics, Google Analytics if integrated) when you interact with the Site.

2.3 How We Use Your Information

We may use your information for the following purposes:

  • To operate and maintain the Site (ravecreations.art).

  • To process and fulfill your orders, including shipping and handling.

  • To communicate with you about your orders, inquiries, custom quote requests, and our Services.

  • To provide customer support.

  • To personalize your experience on the Site.

  • To send you marketing communications (if you opt-in), such as email newsletters about new products, sales, events, and your requested discount codes. You can opt-out at any time.

  • To analyze website traffic and usage patterns to improve our Site and Services.

  • To prevent fraudulent transactions and protect the security of the Site and our users.

  • To comply with applicable laws and regulations in Arizona and the US.

2.4 Sharing Your Information

We may share your information with the following third parties only as necessary to provide our Services:

  • Service Providers: Companies that help us operate the Site and provide essential services, such as Squarespace (website hosting, e-commerce platform), payment processors (e.g., Stripe, PayPal), shipping carriers (e.g., USPS, UPS), and email marketing platforms (e.g., Squarespace Email Campaigns, Mailchimp if used).

  • Legal Requirements: Law enforcement or other authorities if required by law, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.  

  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.  

  • With Your Consent: To other third parties when we have your explicit consent to do so.  

We do not sell your personally identifiable information to third parties.

2.5 Data Security

We take reasonable measures, including administrative, technical, and physical safeguards implemented by our platform provider (Squarespace) and payment processors, to protect the security of your information against loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no internet transmission or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.  

2.6 Cookies and Tracking Technologies

Our Site uses cookies (small text files placed on your device) and similar tracking technologies to operate efficiently, analyze performance, and personalize your experience. For example, cookies help keep items in your shopping cart. You can control the use of cookies through your browser settings, but disabling them may affect the functionality of the Site. For more details on cookies used by Squarespace, please refer to their Cookie Policy.  

2.7 Your Data Rights & Choices

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, delete, or restrict its use. You have the right to opt-out of marketing communications at any time by clicking the "unsubscribe" link in our emails or by contacting us. To exercise any other rights, please contact us at hello@ravecreations.art.  

2.8 Children's Privacy

The Site is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and believe that your child has provided us with personally identifiable information, please contact us immediately at hello@ravecreations.art.  

2.9 Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or relevant regulations. We will notify you of any material changes by posting the revised Privacy Policy on the Site (ravecreations.art) and updating the "Last Updated" date below.  

2.10 Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: Rave Creations & Designs LLC Email: hello@ravecreations.art

Last Updated: April 5, 2025